We calculate your postage costs using information gathered from www.royalmail.com. The cost covers the price of sending the items to you and the actual cost of packaging used. UK orders can usually be received in 1-3 workings days and international orders 7-10 working days.
We are committed to ensuring that your privacy is protected - we will never share your personal information with anyone for any reason unless we have your explicit permission or the disclosure is otherwise in accordance with the Data Protection Act 1998.
While we do our best to ensure all items are of merchandisable quality, we are occasionally supplied with mis-pressed / marked CDs and vinyl. If you receive a faulty item, we will be happy to supply a replacement or a refund if no replacement is available. Please enclose a note with your name, order reference number and a description of the fault. Package the item securely and return it to the address below.
Under the United Kingdom's Distance Selling Regulations, you have the right to cancel your order up to 7 working days after delivery as long as the items are in their original condition and any shrinkwrap is still sealed. To cancel your order, please write 'cancel order' on the invoice and return the whole package to the address below. We advise that you send the parcel by Recorded Delivery and ensure the items are strongly packaged. If they are damaged in transit due to being inadequately packaged, we will be unable to give a refund. After receiving the parcel we will refund your credit / debit card (excluding original shipping costs) within 30 days.